Frequently Asked Questions

How do I change my major?
Download a *Change of Major Request form or obtain a form from the Admissions and Records Service Windows, North Lobby, Joyal Administration Building.
Take the form to the old major department for an advisor's signature.
Then take the form to the new major for an advisor's approval.
Once the form is complete, return the form to the Admissions and Records Service Windows.
(*see important websites on page 22)

How can I withdraw from a course?
A student may totally (completely) withdraw from all courses up to the last three weeks of instruction. Complete withdrawal during the last three weeks of instruction is only permitted in cases such as accident or serious illness, where the cause of withdrawal is due to circumstances clearly beyond the student's control. If a student withdraws through the first four weeks of instruction, only the date of withdrawal is posted on the permanent record. If the student withdraws after the first four weeks, a W is posted for each class as well as the official date of withdrawal. For purposes of subsequent registration and catalog determination, students are considered as having been enrolled for that semester.

Complete Withdrawal
A student who withdraws from the university after the tenth day of instruction and who is in good standing (not disqualified) is eligible to enroll the following semester without reapplying for admission. If a student is away from the university for more than one calendar year, he/she should contact the Office of Advising Services or the Evaluations Office.

How can I drop a course? Is there a deadline?
Students may add and drop classes through the tenth day of instruction without permission. Students may drop a class using a drop card, up through the twentieth day of instruction (third and fourth week) with the instructor's approval. After this deadline, all drops must be of a serious and compelling reason.

Where do I go to find information about academic probation?
A student whose grade point average falls below a 2.00 in either their total or campus GPA will be placed on probation or disqualification according to the chart below.

If you have questions about your academic standing please email: probation_disqualification@csufresno.edu Please include your name & student ID along with your question(s). You may also call & schedule an appointment with an academic counselor in Joyal Administration 224, (559) 278-1787

When the semester ends, how do I get my grades?
Final grades for each term will be available to students through My Fresno State approximately two weeks after the end of the term.

How do I add a class that is full?
If a class is full, you can place yourself on an online wait list for any seats that might become available. You can waitlist for a maximum of 10 units. If a seat becomes available, the student highest on the online wait list will get the seat. If you move from the online wait list into the class, you will receive email notification confirming enrollment in the class.

Note: You must meet any requisites for the class before you can be placed on the online wait list.

What do I do if my Fresno State ID is lost or stolen?
A replacement card can be purchase at the KeyCard office for $10.00 each. The KeyCard office only accepts cash or checks.

Can I have my email sent to a different address?
To forward your email login to http://email.csufresno.edu. In the Options area, select Settings. Enter the complete email address where you want to have your emails forwarded in the Mail Forwarding section and click Save Changes.

Each time you receive an email a copy will be sent to the email address you selected. Please Note: You must periodically login to http://email.csufresno.edu and clean up your inbox to avoid exceeding your quota. If your Fresno State account is full, you will not be able to receive or forward email.

What if I have problems with my roommate?
The residence life staff provides roommate mediation meetings or one on one meetings with roommates. They can help you learn how to resolve your differences. If you still want to move or you just want to change rooms, you can apply to change rooms by completing the Room Change Application process during a specific time period.

What’s the best way for me to get involved in my residence hall?
Our Residence Life Program, BACCHUS (Boosting Alcohol Consciousness Concerning the Health of University Students) and RHA provide a variety of social and educational programs (concerts, barbecues, movies, bowling, safety, study skills, time management, alcohol awareness, etc) that residents can get involved with. Contact: Michelle Davis 559.278.7126 / Email Address: micheledavis@csufresno.edu

What’s the easiest way to purchase my textbooks?
Textbooks can be purchased at the Kennel Bookstore on campus You can also purchase books from Sequoia Textbooks at http://www.bkstr.com/Home/10001-10868-1?demoKey=d)

If a student was injured or personal property was damaged on campus, can they file a claim for reimbursement?
Steve Martinez at the Office of Environmental Health & Safety / 559.278.7422 / email: steven_martinez@csufresno.edu

They can also file a liability claim with the Victim Compensation and Government Claims Board with the State of California.

What if I feel that I have been discriminated against?
California State University, Fresno (the University) is strongly committed to the principles of equal employment opportunity and nondiscrimination for all. The University does not tolerate harassment or discrimination in any form.

Any employee or student who believes the intent or principles of the University’s EEEO Policy or the law have been violated is strongly encouraged to consult with the EEEO Plan Coordinator.

Formal complaints should be filed with Dr. Jeannine Raymond, Director of Human Resources, at 278-2364, with the assurance that no reprisals will be taken against the employee or student as a result. All allegations of discrimination, harassment, and/or reprisal will be taken seriously and promptly investigated.